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Resilience at Work was founded by Nicki Bass (MBPsS), a Business Psychologist and former Army Officer who spent 18 years leading and developing others both in the UK and in conflict zones around the world.


Having served on a number of operational deployments, she has experienced first-hand how being taken outside of your comfort zone can dramatically increase your resilience and improve your ability to face life's challenges. Combined with a Masters degree in Occupational Psychology - and currently studying for a docorate in this subject - this lived experience gives her a unique insight into how resilience theory and practice align.

One of the most enjoyable and effective methods of taking people outside of their comfort zone is through adventurous activities. This not only challenges us, but is stimulating, rewarding and creates authentic and lasting connections. 


Our approach to training, coaching and facilitation is about supporting you and your teams in your quest to go further. You will accomplish things you never knew you could do. This is not about pushing too hard and too fast, but is instead focused on changing perceptions of your limitations and unlocking performance as a result. 


Contact today to find out how we can help you or your team develop resilience and take your performance to the next level.





  • Professional Doctorate in Occupational Psychology, Birkbeck University of London (ongoing)

  • MSc Occupational Psychology, University of Leicester

  • Diploma in Psychology (Postgraduate Conversion), The Open University

  • CMI Level 7 Diploma in Strategic Management and Leadership

  • Postgraduate Certificate in Education (Further Education),  University of Wales

  • BA(Hons) French, University of Birmingham

  • Command and Staff College, Defence Academy of the United Kingdom

  • Royal Military Academy Sandhurst


  • The British Psychological Society (MBPsS)

  • Association for Business Psychology (ABP), Accredited Business Psychologist

  • Chartered Management Institute (CMI)

  • Accredited Resilience Leaders ConsultantTM

  • Accredited Lumina SparkTM Practitioner

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